Terms of Service

Last Updated: 18.11.2025

1. Introduction

   Welcome to Body & Soul. By using our services, you agree to these Terms of Service. Please
   read them carefully. If you do not agree, you should not use our services.

2. Who We Are

   Body & Soul is operated by Derek and Carmelita Egan sole traders based in Daventry, UK. We
   provide personal training, wellness coaching, and related services online and in person.

3. Services

   We Offer:

   • Personal Training Programs(online and/or in person)
   • Wellness and health education
   • Workshops and events

   Details of each service, including pricing and duration, will be provided before you commit.

4. Payment

   • All fees must be paid in advance unless otherwise agreed.
   • Payments are non-refundable except as required by law or under our cancellation
     policy.
   • Prices may change; we will notify you in advance.

5. Cancellation & Refunds

   • You may cancel a session with at least 24 hours’ notice.
   • Missed sessions without notice are non-refundable.
   • For programs, cancellations after commencement are subject to our discretion.

6. Health & Safety

   • You confirm that you are physically able to participate in exercise and have disclosed any relevant health conditions.
   • We are not liable for injuries resulting from failure to follow instructions or undisclosed health issues.

7. Online Services

   • You are responsible for having a suitable device and internet connection.
   • We are not liable for technical issues beyond our control.

8. Privacy & Data Protection

   • We process personal data in accordance with UK GDPR. See our Privacy Policy for details.
   • We will never share your data without consent, except as required by law.

9. Intellectual Property

   • All content provided (programs, materials) is for your personal use only and may not be shared or reproduced without permission.

10. Limitation of Liability

    • Our liability is limited to the amount you paid for the service.
    • We do not guarantee specific results.

11. Governing Law

    These terms are governed by the laws of England and Wales.

12. Contact Us

    For questions about these Terms, contact: Email:body_and_soul@btinternet.com